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Grievance Redressal / Escalation Matrix

SEBI Registration Details:

Registered/Correspondence Office Address:

Ward No. 24, Behind Hariram Mandir Natho Talab, Sujangarh, Churu, Rajasthan, 331507

Details of CEO / Head of Customer Support:

Important Notice:

If you are dissatisfied with our services, kindly raise your initial complaint to goyal2301shubham@gmail.com or contact us at +91 78918 63925.

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

To protect the investors from unauthorized schemes/frauds due to impersonation:

  • Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website.
  • Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
  • Always request email communications related to payment Invoices and from the RA's registered email ID listed on the SEBI website under Research Analysts.
  • Be sure to inform Research Analysts about any suspicious accounts.
  • You can find the list of Research Analysts in India registered with SEBI and BSE here: SEBI Intermediaries Directory and BSE Registered Research Analysts Directory.

Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.

The link to view/refer to issued press releases on the Exchange website is given below.

The Exchange Website Links:

  1. BSE Press Releases & Investor Cautions
  2. BSE Attention Investors Portal